At IEC Codes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal details (name, email, phone number, address)
- Business details (company name, PAN, GST, type of entity)
- Identity and address proof documents (PAN, Aadhaar, Passport, etc.)
- Payment details (for processing service fees)
- Communication records (emails, calls, chats with our support team)
2. How We Use Your Information
- To process Import Export Code (IEC) applications
- To communicate with you regarding services, queries, or updates
- To comply with legal and regulatory requirements
- To improve our website, services, and customer support
- To send relevant updates, newsletters, or promotional content (only with your consent)
3. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell, rent, or trade your personal data. Information may be shared only:
- With government authorities (DGFT and related bodies) for IEC processing
- With trusted third-party service providers (payment gateways, hosting partners) strictly for service purposes
- When required by law or legal processes
5. Data Retention
We retain your personal information only for as long as necessary to fulfill our services and legal obligations. Once the retention period ends, your data will be securely deleted or anonymized.
6. Your Rights
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal compliance)
- Opt-out of receiving promotional emails at any time
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.
8. Policy Updates
IEC Codes reserves the right to update or modify this Privacy Policy at any time. The updated version will always be available on this page.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:
- Email: certificatebazar1@gmail.com
- Phone: [+91 99713 01315]