Refund Policy
Last Updated: 10/01/2025
At IEC Codes, we value our customers and strive to deliver reliable, transparent, and timely services related to Import Export Code (IEC) registration and compliance. Please read our refund policy carefully before making any purchase or availing of our services.
1. Service Nature
Our services involve professional consultancy, document preparation, and submission to relevant government authorities. Since these are service-based and require significant time and effort, refunds are subject to specific conditions outlined below.
2. Non-Refundable Components
- Government Fees once paid to the authorities are strictly non-refundable under any circumstances.
- Any completed service or partially completed process where work has already commenced cannot be reversed.
3. Refund Eligibility
You may be eligible for a refund if:
- The service has not yet been initiated by our team.
- You made an accidental duplicate payment for the same service.
- Our team is unable to process your application due to internal reasons.
4. Refund Process
All refund requests must be submitted in writing via email to certificatebazar1@gmail.com within 7 working days of payment.
Approved refunds will be processed within 7–10 business days and credited to your original mode of payment.
5. Service Issues
If you face any issues with our services, we encourage you to contact our support team immediately. We will do our best to resolve your concerns before considering a refund.
6. Changes to Policy
IEC Codes reserves the right to update or modify this Refund Policy at any time without prior notice. The latest version will always be available on our website.